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Buying credits and payment methods

Pay by card (USD, EUR, GBP, AUD, CAD), UPI in INR, PayPal, Bitcoin or bank transfer. Credits are added as soon as payment is confirmed.

You can buy credits from Billing when logged in, or from the Pricing page.

How to buy

  1. Open Billing or Pricing.
  2. Choose a pack.
  3. Pick a payment method and complete the payment.
  4. Credits are added automatically once the payment is confirmed. You'll see "Payment successful — your credits have been added."

Payment methods

  • Card: pay by debit or credit card in USD, EUR, GBP, AUD or CAD (processed by PayGlocal).
  • UPI (India): pay with GPay, PhonePe, Paytm and other UPI apps. UPI is charged in INR at the exchange rate shown on the Billing page. See UPI and bank transfer.
  • PayPal: pay with your PayPal balance or a card through PayPal, in the same five currencies.
  • Bitcoin: pay in Bitcoin through NOWPayments. Crypto payments are confirmed by the network, usually within 10 to 60 minutes.
  • Bank transfer: local transfers in USD, EUR, GBP, AUD or CAD, or international SWIFT. These are confirmed by our team by hand, usually within 1 to 2 business days.

Which methods appear can depend on what's switched on at the time. If you ever see "Payments are being set up", contact support and we'll help you buy credits.

If the payment didn't go through

  • Card or PayPal declined: nothing was charged and no credits were added. You can try again.
  • "We're confirming your payment with the bank": some payments take a few minutes. Credits appear automatically, so refresh the page after a while. If a card payment's confirmation never reached us (for example you closed the tab), our system checks with the payment provider automatically.
  • Checkout cancelled: nothing was charged.

Buying without an account

You can buy as a guest with only your email address, then set a password afterwards. See Guest checkout.

After buying

  • Your new balance shows in the header straight away.
  • The purchase appears in Credit history on the Billing page.
  • Buying a business pack unlocks the priority queue and the higher API rate limit.

Questions about a charge? See Refunds and receipts or contact support.

Still need help?

Open a ticket and we'll reply in your dashboard.

Contact support

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